terms
GLOBAL – Terms of Service
Effective Date: 09/17/2022 / Last Updated: 08/08/2025
1. Who We Are
GLOBAL is the trading name of Luxury Traveling LLC, 2575 E Perrin Avenue, Suite 101, Fresno, CA, US 93720.
We act solely as an independent air charter broker, arranging flights operated by licensed air carriers on behalf of our clients. GLOBAL is not an air carrier, does not operate aircraft, and does not exercise operational control over any flight.
We do not provide piloting, navigation, flight planning, dispatch, maintenance, or operational oversight for any aircraft. All operational, safety, compliance, regulatory, and financial settlement matters are the sole responsibility of the licensed operating carrier or service provider.
2. Scope of Services
We arrange private jet charter flights and related travel services (“Services”) as your agent, entering into contracts with carriers and suppliers on your behalf.
The actual air transportation is provided exclusively by licensed carriers with full operational control of the aircraft.
Flights are subject to the carrier’s own Conditions of Carriage and applicable aviation laws, conventions, and regulations.
We are not responsible for, and do not manage, operational or regulatory approvals, safety management systems, or aircrew performance.
3. No ATOL Protection
Our services are generally exempt from ATOL in the UK. Bookings are not covered by ATOL financial protection in the event of insolvency. We recommend all clients have comprehensive travel insurance.
4. Quotes & Bookings
All quotes are subject to aircraft availability and valid only for the time stated.
A booking is confirmed only when GLOBAL provides written confirmation and payment is received in cleared funds.
Aircraft type, routing, and flight schedules are subject to change for safety or operational reasons.
5. Pricing & Payment
Prices include the carrier’s charges and GLOBAL’s commission.
Additional costs (e.g., de-icing, fuel surcharges, airport or crew wait time, special catering, changes to itinerary) will be billed to you at cost.
Full payment must be received before the flight departs.
Late payments may incur interest at 5% above Barclays Bank PLC’s base rate.
6. Passenger Responsibilities
Passengers must arrive at the departure airport on time with valid passports, visas, and any required health documents.
Passengers must comply with customs, immigration, and security requirements.
Dangerous goods and restricted items are prohibited unless expressly approved in advance by the carrier.
7. Cancellations & Changes
Cancellations are subject to the carrier’s terms and the cancellation fees stated in your booking confirmation.
Itinerary changes require carrier approval and may incur additional costs.
If a carrier cancels for reasons beyond our control, refunds are limited to the amounts recoverable from that carrier, less any non-refundable expenses.
8. Liability
GLOBAL is not liable for acts or omissions of carriers or third-party suppliers.
We are not liable for indirect or consequential losses, loss of profit, or missed connections.
Our maximum liability for any claim is limited to the amount paid to GLOBAL for the relevant booking, except where prohibited by law.
9. Force Majeure
We are not responsible for delays, cancellations, or non-performance caused by events beyond our reasonable control, including but not limited to adverse weather, strikes, mechanical issues, war, terrorism, or government actions.
10. Prohibited Use
Services may not be used for unlawful purposes, to transport sanctioned persons or goods, or to breach aviation, customs, or export control laws.
We do not knowingly arrange services for any party listed on applicable sanctions lists.
11. Data Protection
We collect and process personal data in accordance with our Privacy Policy. By providing passenger information, you confirm you have obtained the necessary consents from all individuals.
12. Governing Law
These Terms, and any disputes arising from them, are governed by English law. The courts of England and Wales have exclusive jurisdiction, although GLOBAL may bring proceedings in other competent jurisdictions.
Contact Us
GLOBAL – Luxury Traveling LLC
2575 E Perrin Avenue, Suite 101
Fresno, CA, US 93720
Tel: +44 204 586 4744
Email: contact@global.co
DISCLAIMER
GLOBAL™ is a charter broker, operating a global digital jet charter marketplace. We are not a direct air carrier. All flights advertised and available through GLOBAL™ are operated by third-party air carriers that hold the necessary licenses, including FAA Part 135 and Part 121 (or equivalent foreign authority), and are compliant with applicable regulations under U.S. and international law. GLOBAL™ complies with all relevant U.S. Department of Transportation (DOT) regulations, including Part 295 and Part 298, pertaining to charter brokers. GLOBAL™ does not carry additional liability insurance. Passengers are covered under the aircraft operator's insurance policy, which is the sole provider of insurance coverage for flight operations.