1. Who We Are
GLOBAL is the trading name of Luxury Traveling LLC, 2575 E Perrin Avenue, Suite 101, Fresno, CA, US 93720.
We are an independent private jet charter broker arranging flights operated by licensed air carriers.
We respect your privacy and are committed to protecting personal data in compliance with applicable laws, including the UK GDPR, EU GDPR, CCPA, and other data protection regulations.

2. Data We Collect
We may collect and process the following categories of data:

Identity Data – Full name, title, date of birth, gender, nationality, passport details, visa details.

Contact Data – Email address, telephone numbers, billing address, delivery address.

Travel Data – Flight itineraries, passenger manifests, catering preferences, baggage details, ground transport arrangements.

Financial Data – Payment information, invoicing records, transaction history.

Communications Data – Emails, phone call recordings (if applicable), WhatsApp messages, and contact forms.

Technical Data – IP address, browser type/version, device type, cookies, and analytics data.

Marketing Data – Preferences for receiving marketing communications, engagement with our campaigns.

We also collect Special Category Data only where necessary (e.g., medical information for travel, accessibility needs, or dietary restrictions). This will only be processed with explicit consent.

3. How We Collect Data
We collect data through:

Direct interactions (enquiries, bookings, contracts, phone calls, in-person meetings).

Our website contact forms and live chat.

Email, WhatsApp, and other messaging platforms.

Third-party platforms used to deliver services (see Section 5).

Publicly available sources (company registries, LinkedIn, press releases).

4. Purpose & Legal Basis for Processing
We process data for the following purposes:

To arrange and manage private jet charter services.

To comply with legal, regulatory, and security obligations.

To communicate with you about services, bookings, and updates.

To personalise and improve our services.

To send relevant marketing communications (where legally permitted).

Legal bases include:

Contractual necessity – Processing required to perform the services you request.

Legitimate interests – Business development, client relationship management, fraud prevention.

Legal obligation – Compliance with aviation, customs, immigration, tax, and accounting requirements.

Consent – Where required for marketing or processing special category data.

5. Third-Party Services & Data Processors
To provide our services, we securely share data with trusted third-party providers, including but not limited to:

Meta Platforms – Facebook, Instagram, WhatsApp (communications, marketing).

Twilio – Messaging and communication routing.

Front – Shared inbox and customer communication platform.

Google Workspace & Google Drive – Email, document storage, file sharing.

Pipedrive – CRM system for sales and client management.

QuickBooks – Accounting and invoicing.

Dialpad – Telephony and call routing.

Aviation Operators & Ground Service Providers – For fulfilling bookings.

Marketing & Analytics Platforms – Google Analytics, advertising platforms.

These providers act as data processors and are contractually bound to protect your data and use it only as instructed.

6. International Transfers
Your data may be transferred to and processed in countries outside the UK or EEA. We ensure such transfers are protected by appropriate safeguards (e.g., Standard Contractual Clauses).

7. Data Retention
We keep personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, and operational requirements. Travel booking records may be retained for up to 7 years for compliance purposes.

8. Your Rights
Depending on your jurisdiction, you may have the right to:

Access your personal data.

Request correction of inaccurate data.

Request erasure (“right to be forgotten”).

Restrict or object to processing.

Request data portability.

Withdraw consent (where processing is based on consent).

To exercise your rights, you must submit a written request to privacy@global.co with proof of identity. We may require additional verification and have up to 30 days (extendable where lawful) to respond. Requests that are unfounded, excessive, or infringe on GLOBAL’s legitimate business interests may be refused where permitted by law.

9. Data Security
We use technical, administrative, and physical security measures to protect personal data, including encryption, secure networks, role-based access controls, and staff training.

10. Cookies & Tracking
Our website uses cookies and tracking technologies for analytics, security, and marketing. You can manage cookie preferences through your browser settings.

11. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

12. Contact Us
For any questions or to exercise your rights:
Email: privacy@global.co
Phone: +44 204 586 4744
Address: GLOBAL – Luxury Traveling LLC, 2575 E Perrin Avenue, Suite 101, Fresno, CA, US 93720